Solid Rock Microfinance Bank Limited

Frequently Asked Questions

Quick answers about accounts, savings, loans, branches and staying safe.

Accounts

How do I open an account?

Visit any of our branches with the required documents. You can find the full checklist on our account opening requirements page, or call us on +234 706 388 0641 to book an appointment.

What do I need to open a personal account?
  • Duly completed account opening form
  • Two recent passport photographs
  • Valid means of identification (e.g. National ID, Driver’s Licence, International Passport, Voter’s Card)
  • Utility bill (not more than 3 months old)
  • Minimum opening balance as specified
What do I need to open a corporate or business account?
  • Duly completed account opening form
  • Certificate of Incorporation / Business Registration
  • Memorandum & Articles of Association
  • Form CAC7 (Particulars of Directors)
  • Form CAC2 (Allotment of Shares)
  • Two passport photographs of each signatory
  • Valid means of identification for signatories
  • Utility bill (not more than 3 months old)
Do you offer accounts for cooperatives and groups?

Yes. Our Cooperative Societies / Group Accounts include Solid Group Lending, the Asset Acquisition Scheme, the Membership Benefit Scheme and the Farmer Support Scheme. See group products.

Savings & Loans

What savings options do you offer?
  • Solid Regular Savings Account
  • Special Festive Account
  • High Yield Savings Account
  • Esusu / Daily Contribution
  • Fixed / Term Deposit
What loan and credit products are available?
  • Income Support
  • Solid Flex Credit
  • Asset & LPO Financing
  • Solid Group Lending
  • Asset Acquisition Scheme
  • Farmer Support Scheme
How can I estimate my loan repayments?

Use the loan calculator on our home page. Enter the loan amount, number of months and annual interest rate to see your estimated monthly instalment. Final terms are confirmed by the Bank during assessment.

Is my loan approved once I apply?

Submitting an application does not guarantee approval. The Bank verifies your identity, reviews your financial information, assesses affordability and repayment capacity, and may request additional documents before making an offer. Approved facilities are governed by the applicable loan agreement.

Where can I find interest rates, fees and charges?

Interest rates, fees and charges are communicated through the Bank’s official channels and product documentation, and may be reviewed from time to time. Please contact any branch for current terms.

About the Bank

Is Solid Rock Microfinance Bank licensed?

Yes. The Bank, formerly Oke-Ona Egba Community Bank Nigeria Limited, was incorporated on 26th July 1991 (RC 167097), received a formal banking licence from the Central Bank of Nigeria on 25th May 2004, and received its final licence as a microfinance bank on 2nd January 2009. Read our story.

Where are your branches?
  • Head Office (Ago-Oko): 17, Ijemo Agbadu Road, Ago-Oko, Abeokuta, P.M.B. 2108, Sapon Abeokuta, Ogun State
  • Elega Branch: Family Plaza, Saje, Abeokuta, Ogun State
  • Kuto Branch: Kuto Market, ADC Building, Kuto Motor Park, Kuto, Abeokuta, Ogun State
  • Ifo Branch: Along Lagos/Abeokuta Express Road, Iyana Coker Bus-Stop, Beside Edible Frozen Foods, Ifo, Ogun State
How do I contact the Bank?

Call +234 706 388 0641, +234 818 730 3859, +234 706 288 4732, +234 906 706 5031, email info@solidrockmfb.com, or send us a message.

Security & Complaints

How can I protect myself from fraud?
  • Keep passwords and PINs confidential
  • Never share your OTP with anyone
  • Use only official Solid Rock MFB channels
  • Be cautious of phishing emails and fraudulent messages
  • Report suspicious activities promptly
  • Keep devices used for digital banking secured
How do I make a complaint?

Contact us through any official channel: call +234 706 388 0641, email info@solidrockmfb.com, or visit any branch. Complaints are handled under the Bank’s complaints-management procedures and applicable regulatory requirements. If you are dissatisfied with the resolution, you may have escalation rights under relevant regulatory and dispute-resolution frameworks.

Still have a question?

Our team is happy to help. Call, email or visit any branch.